The Advent of Corporate Instant Messaging
Corporate instant messaging has come along way since the first ICQ® users started chatting in real-time over the internet. Over the past ten years, traders and support personnel have adopted public IM as their primary mode of business communication, as the benefits of corporate instant messaging over email and telephone have come to light.
More and more employees from small business to major conglomerates are bringing IM into the workplace, to make the most of presence-based messaging. With the advent of the buddy-list as a real-time window into individual availability, corporate instant messaging has emerged as a highly efficient, secure, and compliant alternative to phone and email.
Industries that demand real-time availability and fast-paced multi-tasking profit from corporate instant messaging, via increased productivity and efficiency. Trading environments are especially conducive to corporate instant messaging, because traders communicate with multiple parties simultaneously.
Getting Your Return on Corporate Instant Messaging, ROIM™
The tremendous value proposition of corporate instant messaging is becoming increasingly apparent, in terms of collaboration, and real-time connections between customers, business partners, and colleagues. But in addition, corporate instant messaging offers top-line as well as bottom-line results, as a potential replacement tool for email, which is relatively expensive and inefficient.
Instant messaging requires 90% less network traffic and data storage, for companies that retain electronic communication records. Presensoft IM Policy Manager is a secure, cost-efficient, and compliant tool for logging all IM conversations. Presensoft also provides IM Hosting, safe, hassle-free storage of corporate instant messaging data for compliance.
Presensoft offers unique solutions for the purpose of retrieving corporate instant messaging data. Presensoft IM Caller ID gives auditors the ability to pinpoint users’ exact conversations, and identify specific data during audits or eDiscovery projects. The unprecedented capacity to pull needles out of data “haystacks” can help your company save millions on legal fees, by reducing the amount of data that must be reviewed manually.
Integrating secure corporate instant messaging with Presensoft IM Policy Manager, IM Hosting, and IM Caller ID into your business environment can increase productivity, and boost your bottom line, to give you the best return on instant messaging, ROIM™.
Enhance Your Reach with Corporate Instant Messaging
[Posted July 7, 2008]
Instant Messaging (IM) has been for the last decade making inroads not only with teenagers talking with their friends and family, but businesses looking for a convenient, effective and affordable ways to communicate. While Instant Messaging has matured over the last several years more and more businesses have implemented it into their network, unfortunately the one downside has been security issues. For those businesses that would love to implement the ease and efficiency of instant messaging, Presensoft’s corporate instant messaging delivers quality public IM clients with iron clad security.
Presensoft’s Corporate Instant Messaging Offers the Highest Level Security
Obviously, you shouldn’t trust your organization’s network to any software, especially if there are considerable security risks. While public IM clients are quite popular and perfect for a home computer, implementing them as is in a corporate environment can easily lead to security issues. With Presensoft’s corporate instant messaging you can avoid many of the hassles regarding security. Presensoft’s corporate instant messaging offers the most comprehensive secure product available with features such as virus protection, malware protection, identity authentication, logging and much more. While other companies say they offer protection, Presensoft is known throughout the industry for the ultimate protection when implementing public IM clients into the workplace.
Reach Out to Your Customers with Presensoft’s Corporate Instant Messaging
Corporate instant messaging can have a huge impact on the way you reach out and communicate with your customers. Obviously, inter-office communication can also be boosted, but for those companies looking to boost productivity and enhance customer care, corporate instant messaging is an extremely efficient tool. Many companies that offer tech support or require tools for customer or sales services can enhance their performance with Presensoft’s corporate instant messaging. Not only can you participate in immediate 2-way communications, but you can offer services that are far more effective than even email and voice mail.
Presensoft’s Corporate Instant Messaging Offers Excellent Inter-Office Communications
While email and voicemail are incredibly important in today’s business workplace, corporate instant messaging definitely has its advantages. With IM, you can carry on a conversation immediately without having to go back & forth as usually is necessary with email and voicemail. In addition, you can easily see who is available and who is offline, talk with one person or talk with a whole group of people whether they are on site or off.
For more information on how Presensoft’s corporate instant messaging can help your business or to view a demo, visit our homepage today.
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Presensoft Delivers Productivity with Corporate Instant Messaging
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